DeviceNet second gateway component missing

Topics about the Hardware of Revolution Pi
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dirk
KUNBUS
Posts: 2111
Joined: 15 Dec 2016, 13:19

Re: DeviceNet second gateway component missing

Post by dirk »

cataliz3er, I can send you a RMA form via EMail.
cataliz3er
Posts: 14
Joined: 29 Aug 2020, 13:18

Re: DeviceNet second gateway component missing

Post by cataliz3er »

Hey! Thanks!
I can use the Connect and DIO for other applications, so if returning only the Gateway is an option that would be great.
Please send the RMA Form to catalin@carboetalon.ro
User avatar
dirk
KUNBUS
Posts: 2111
Joined: 15 Dec 2016, 13:19

Re: DeviceNet second gateway component missing

Post by dirk »

cataliz3er, in case you want to return the device please contact our sales team at sales@kunbus.com. In case you assume that the device has a malfunction I can open a RMA case so that you get the device back 100% functional. So what's your aim here?
cataliz3er
Posts: 14
Joined: 29 Aug 2020, 13:18

Re: DeviceNet second gateway component missing

Post by cataliz3er »

The fact that the Gateway did not perform reliably and the approaching deadline for the project prompted me to switch to a tried and tested solution.
I would like to return the Gateway as I have no use for it outside of this specific application.
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